IT Resources Outsourcing
Let us take the headache out of IT personnel management. Our Talent acquisition and development team knows IT professionals better than most HR departments and has the expertise to deal with the needs and challenges in this profession.
Key Benefits
- Allow business to Focus on their core operations.
- Access to a wider pool of expertise and technology.
- Focus on governance and proactive management.
- Operational excellence and compliance with commitments.
- Scalable services as and when you need and pay per use model.
- Manage results not resources.
ITSM, Helpdesk and Technical Support
Outsource your day-to-day IT operations to us for adoption of Best Practices in IT Service Management. Our IT services management adopts ITIL Service Delivery standard ensuring our customer get the best services with the agreed service level. Keep track of incidents and problems with our automated and proven ticketing and alerting system making sure your user's requests and problems are solved in a timely manner.
Our complete IT Lifecycle management ensures that every asset is tracked and monitored from the moment they are acquired and deployed to the day which they are retired making sure you are always on track with Assets management and data protection.
Key Benefits
- Single Point of Contact.
- Case management from ticket logging, escalation to resolution.
- Problem identification and problem management.
- SLA (Service Level Agreement) Management.
- Automated Monthly Reporting.
Managed Services And Monitoring
Always ensure that critical services your business depended upon are always available. We deploy the best management tools to ensure that your key servers, network and applications are always secured, healthy and performing up to par with expectations from users.
Our highly experienced team in multi diverse platforms and applications can quickly help you solve the problems before they occur.
Key Benefits
- 24/7 Monitoring and alerting.
- Server and Application Monitoring.
- Network, Bandwidth and Traffice Performance Monitoring.
- Application Log and Event Monitoring.
- Patch Management and security updates roll out.
System Integration
Looking for change management and business transformation? Our team has 18 years of experience helping businesses adopt new technologies, improving workflow and process. We have helped many businesses throughout Malaysia implement cutting edge technology successfully. Some of our projects we have completed includes:
- Network and System Security
- Cloud Adoption and Migration from On-Prem solutions to cloud solutions
- Migration of Legacy Systems, Applications and Platforms
- Disaster Recovery Solutions
Enterprise Surveillances, Access Control and Communications
.jpg)
Taking the best of breed products and focusing on large scale and complex ELV solutions, we assist businesses to integrate multiple proven solutions in CCTV, Access Control, Telephony and Voice Solutions. Our solutions cater to centralized and multisite management of attendance, monitoring and communication.
Solutions include:
Enterprise Surveillance and Centralized Storage of Recording
Centralized Identity management, Entrance monitoring and Attendance System
Enterprise Communications via IP Telephony and VOIP
Key Benefits
- 24/7 Monitoring and alerting.
- Prevention of theft, abuse and security breaches.
- Retrieval of event data and recording for root cause analysis and prevention planning.
- Enhance flow of communications through various technologies to minimise miscommunication between staffs and customers.